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Notes from the revenue cycle

What we see in billing, denials, prior authorization and practice operations.

Revenue cycle

CO-16 Denials: How to Find What's Missing and Fix It Once

CO-16 says a claim is missing information but not what. How to read the remark code, route the fix to the right team, and choose between a corrected claim and a new one.

Operations

Prior Authorization 2026: 40% of Practices Staff It Full Time

AMA's survey of 1,000 physicians finds practices complete 40 prior authorizations weekly, and 40.0% now employ staff solely for that task.

Revenue cycle

Denial Management Now Eats Up to 75 Hours a Week

Adonis's 2026 survey of more than 120 revenue cycle leaders found most healthcare organizations spend 50 to 75 hours a week managing claim denials alone.

Revenue cycle

RCM Outsourcing in 2026: 69% Now Outsource Part of the Cycle

In 2026, 69% of hospitals and medical groups outsource part of the revenue cycle, with accounts receivable follow-up outsourced most at 67%, HFMA data shows.

Revenue cycle

How Automation Saved U.S. Healthcare $258 Billion in 2024

The 2025 CAQH Index found electronic transactions saved U.S. healthcare $258 billion in 2024, while manual prior authorization still costs $10.97 a claim.

Technology

Revenue Cycle AI in 2026: 27% at Scale, 53% Piloting

Only 27% of health system revenue cycle teams run AI at scale in 2026, HFMA's survey of 95 finance leaders found, and 53% are still just piloting programs.

Data integrity

Why Your EHR and Billing Reports Never Match

EHR and billing reports rarely agree because they measure different things, not because one system has an error.

Revenue cycle

What Prior Authorization Actually Costs a Practice in Staff Time

A plain-language method for turning the AMA's prior authorization time burden into a dollar figure a practice can calculate.

Revenue cycle

The Full Cost of an In-House Billing Department

Most published comparisons of in-house versus outsourced billing cost are written by billing vendors; here is how to build your own instead.

Revenue cycle

Which Denied Claims Are Worth Appealing

Most denied claims are never appealed even though most filed appeals succeed, and a cost comparison can show which denials are worth the effort.

Revenue cycle

What a Normal Denial Rate Looks Like in 2026

A look at the current claim denial benchmarks, why they vary by payer, and how to compare your own rate against them.

Show us the work you want to stop doing.

Bring a workflow, a spreadsheet, or an idea. We'll work through what Kepler can build and what a first pilot would cover.